FAQ, Refunds and Returns

Do you offer Refunds? Is it free to return?

Yes! Let us know and we'll send you a return label. Full purchase refunds and return label requests are offered within 14 calendar days of purchase.

If I have a problem, what do I do?

From our candles to the our website, you made us. If ever there is an issue call, email or ping us on Twitter and Instagram!

Is Apothe Secure

Yes! Our security is backed by Geo Trust. Whether you order online or when we host a party, all payments are secured by our GeoTrust SSL certificate. It provids up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can be rest assured that communications between your browser and this site's web servers are private and secure. 

Do You Ship Reliably?

Yes, we use both USPS and UPS. We offer both at checkout. All orders are processed and shipped within 5 days.

Are you going to Spam me if I opt into Marketing?

Absolutely not. We don't spam and we don't sell your information to anyone. In-fact our main method of promotions is via Social Media like our Facebook Page and Twitter! We rarely ever send marketing emails.

What do others have to say?

Our product and social reviews are our street cred. Check us out on Facebook, Instagram and Twitter to see what others have to say!